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Call Us: 347.371.3301
347-767-7753

Email Us:

US 501 (C) 3
NON-PROFIT ORGANIZATION

Privacy Policy

SHIPPING

1. We will email you a tracking number once we have packed your items and staged them for carrier pickup. We will ship items accordingly to the address provided at the check-out process 24 hours after payment has been received. Estimate of item arrival depends on carrier and destination of order (Usually and approximately 2-3 days after verification of order)

2. We are not responsible for any incorrect shipping information you provide. If you notice that you have the incorrect shipping address, please email us using the contact form on this site. If we have not shipped your item, we will gladly change the shipping address for you. If the item has been shipped, you must contact the shipping carrier and arrange a shipping change of address.

3. We are NOT responsible for any lost, stolen, held or confiscated packages by anyone or agencies after it has left our warehouse. Once the item is shipped, it is the responsibility of the carrier at point. You may inquire the carrier using the tracking number you were provided by us via email.

RETURNS

1. All sales are final. We do provide exchanges. Please refer to our Size Chart located in the S.T.O.N.S. Transportation Services link to contact form located in the Contact US page.

PRIVACY

1. What Personal information do we collect?

We collect personal information about you from the information on you provide to us when visit our website and web pages. The information will depend on the page on this website you visit. This information may include

1A Name

2B Address

3C Telephone number

4D Email address

5C Online credit card check out process in handled is handed by our 3rd party company. We do not have access to view your credit card information, bank or other financial institution. If there are any discrepancies with a transaction, please contact you’re issuing financial institution any they will contacts us.

2. How Do You Use the Personal Information You Collect About Me Online?

We use the personal information we collect online to process your request for services, products or information. For example if you complete an online transaction, we will only use your information for shipment or contact purposes only.

3. Do You Share the personal information You Collect About Me Online?

Under no circumstances do we share any of your personal information with anyone.

4. Do You Use Cookies or Other Online Technologies to Collect information About Me?

Cookies are handled by your browser of choice. We do not track or use any cookies used in any online transaction made on this site.

5. How Can I Change or Update the Personal Information You Collected About Me Online?

If you have a questions about information you provided on the website or web page email us directly using our form located in the contact us page on this site.

6. What Steps Do You Take to Protect Personal information About Me?

We restrict access to the information obtained from our website and web pages to our employees only. We maintain physical, electronic and procedural safeguards designed to protect your personal information.

7. Will You Make Changes to this Privacy Policy?

This policy is effective indefinitely.